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24 design factors

A holistic design methodology

Design needs a framework to become a success factor. Efficient development needs design factors. 24 individual topics that we believe belong to a holistic design, arranged according to the headings product (1-9), brand (10-18) and realization (19-24).

Wild design discussion on design methodology.

The two domains, the product and the brand, form the backbone of the 24 design factors. The third domain is the realization, which holds all the questions for realization. If we know the 24 factors, we have grasped the design task and can get the most out of the development.

The 24 design factors are not a process, but a condensed checklist for holistic design. They can be used at any point in the development process to focus or broaden the view, as required. They have a special function in the initial phase of projects, during the briefing. Here, it is important to focus on what is important and not to get lost in the details. In addition, the definition of the task should leave enough room for creativity, prioritisation and flexible handling.

Blog article on the topic

24 Design factors, application in practice

Design factors product

1

Arrow

Purpose

Problem, goal, scope

Can the purpose be narrowed down precisely, or is it a bundle of different application options?

Is a specific central problem to be solved? Which one?

Can the goal be formulated in one sentence?

2

Arrow

Product value

USP, positioning, benefit, price

What gives the product its value?

Can a unique selling proposition be named?

In which price segment is it positioned?

Can a price/performance argument be drawn up?

3

Arrow

Interaction

Usage scenarios, usability, interfaces, user groups

What are the most important interactions with the product?

Which usage and use scenarios can be distinguished?

Are there homogeneous user groups and what is the level of training?

How can operation be simplified?

4

Arrow

Product environment

Space, systems, service, service life, sustainability

In which typical environment is the product used?

Are there extreme environmental requirements?

Are there disturbances due to the environment?

Is the product integrated into a system?

Is the product life cycle designed? Maintenance, disposal...

What is the expected lifetime of the product?

5

Arrow

Design language

DNA, Guidelines, Corporate Design

Is there a design framework into which the product should fit?

Are there design guidelines?

Does the application area or purpose dictate a particular design language?

Are there archetypes in the product area?

6

Arrow

Functions

Performance features

What are the main functions that the product must fulfill?

What features/performance characteristics are expected or assumed?

Is it possible to reduce the variety of functions in order to increase the (use) value of the product?

7

Arrow

Components

Product architecture, design, structure

Which are the most important components?

In which structure are they arranged? What are the main reasons for this arrangement?

What interactions/interferences exist between the components?

Is there a prescribed product architecture?

Are components/assemblies adopted from other products?

8

Arrow

Techn. requirements

What are the MUST requirements?

What are the SHOULD requirements?

What is "nice to have"?

How firm are the specifications at this point in time?

How high is the risk that specifications will change at a later point in time?

9

Arrow

Standards and norms

Which standards or regulations must the product comply with?

Which areas of the product are regulated?

Is it a medical device, for example?

Is the product to comply with extended standards at a later date? (e.g. other country-specific standards)

1

Arrow

Purpose

Problem, goal, scope

Can the purpose be narrowed down precisely, or is it a bundle of different application options?

Is a specific central problem to be solved? Which one?

Can the goal be formulated in one sentence?

2

Arrow

Product value

USP, positioning, benefit, price

What gives the product its value?

Can a unique selling proposition be named?

In which price segment is it positioned?

Can a price/performance argument be drawn up?

3

Arrow

Interaction

Usage scenarios, usability, interfaces, user groups

What are the most important interactions with the product?

Which usage and use scenarios can be distinguished?

Are there homogeneous user groups and what is the level of training?

How can operation be simplified?

4

Arrow

Product environment

Space, systems, service, service life, sustainability

In which typical environment is the product used?

Are there extreme environmental requirements?

Are there disturbances due to the environment?

Is the product integrated into a system?

Is the product life cycle designed? Maintenance, disposal...

What is the expected lifetime of the product?

5

Arrow

Design language

DNA, Guidelines, Corporate Design

Is there a design framework into which the product should fit?

Are there design guidelines?

Does the application area or purpose dictate a particular design language?

Are there archetypes in the product area?

6

Arrow

Functions

Performance features

What are the main functions that the product must fulfill?

What features/performance characteristics are expected or assumed?

Is it possible to reduce the variety of functions in order to increase the (use) value of the product?

7

Arrow

Components

Product architecture, design, structure

Which are the most important components?

In which structure are they arranged? What are the main reasons for this arrangement?

What interactions/interferences exist between the components?

Is there a prescribed product architecture?

Are components/assemblies adopted from other products?

8

Arrow

Techn. requirements

What are the MUST requirements?

What are the SHOULD requirements?

What is "nice to have"?

How firm are the specifications at this point in time?

How high is the risk that specifications will change at a later point in time?

9

Arrow

Standards and norms

Which standards or regulations must the product comply with?

Which areas of the product are regulated?

Is it a medical device, for example?

Is the product to comply with extended standards at a later date? (e.g. other country-specific standards)

Design factors brand

10

Arrow

Target groups

Market segments, buyer group, "voice of the consumer", users

What are the main user groups? (3)

In which market segments does the product play?

How important is the consumer/user? Does he have a voice?

Who buys the product?

How important is a recommendation of the product?

11

Arrow

Brand values

Image, CI, Name, Message

What is the brand message behind the product? What supports it?

Can you tell a story?

Is the name appropriate to the brand?

What value does the product have without a brand?

12

Arrow

Markets

Countries, Cultures, Character

In which markets is the product sold?

Does the product or brand need to be "translated"?

Are there cultural specifics and preferences?

Are culture- or country-specific adaptations planned?

13

Arrow

Brand landscape

Competitor, marketing, regulation

Which are the leading brands and products in the relevant market?

How can the market profile in the price segments be described?

How do WE compare to the competition?

What marketing strategy should the product use to establish itself?

Are there any regulations in the market?

14

Arrow

Portfolio

Business areas, assortment

Does the product stand alone, or is there a product range?

In which business areas is the brand active?

Do the sales channels match the expected sales?

15

Arrow

Point of Sale

Distribution, logistics, sales channels

What are the most important sales channels?

Where can the product be purchased?

What role does the shopping environment play?

What role does the shopping experience play?

What logistics must be in place to distribute the product?

Do the distribution channels match the expected sales?

16

Arrow

Communication

Customer experience, communication channels, media

What channels should the brand use to communicate with customers?

What media are used to in the market?

In what media can the brand communicate effectively?

How important is the experience with the brand and the product?

Can the interaction/service be made a positive experience?

17

Arrow

Trends

Technology, industry, color, design, and market trends

How does the product/brand relate to the major megatrends?

Is the brand/product boosted or hindered by trends?

Are there specific trends in the product field that need to be taken into account?

Are there seasonal effects?

18

Arrow

Vision

Brand strategy, "The big picture

What is the brand's long-term aspiration?

Compared to competitors?

Is there a formulated vision for 5 and 10 years?

10

Arrow

Target groups

Market segments, buyer group, "voice of the consumer", users

What are the main user groups? (3)

In which market segments does the product play?

How important is the consumer/user? Does he have a voice?

Who buys the product?

How important is a recommendation of the product?

11

Arrow

Brand values

Image, CI, Name, Message

What is the brand message behind the product? What supports it?

Can you tell a story?

Is the name appropriate to the brand?

What value does the product have without a brand?

12

Arrow

Markets

Countries, Cultures, Character

In which markets is the product sold?

Does the product or brand need to be "translated"?

Are there cultural specifics and preferences?

Are culture- or country-specific adaptations planned?

13

Arrow

Brand landscape

Competitor, marketing, regulation

Which are the leading brands and products in the relevant market?

How can the market profile in the price segments be described?

How do WE compare to the competition?

What marketing strategy should the product use to establish itself?

Are there any regulations in the market?

14

Arrow

Portfolio

Business areas, assortment

Does the product stand alone, or is there a product range?

In which business areas is the brand active?

Do the sales channels match the expected sales?

15

Arrow

Point of Sale

Distribution, logistics, sales channels

What are the most important sales channels?

Where can the product be purchased?

What role does the shopping environment play?

What role does the shopping experience play?

What logistics must be in place to distribute the product?

Do the distribution channels match the expected sales?

16

Arrow

Communication

Customer experience, communication channels, media

What channels should the brand use to communicate with customers?

What media are used to in the market?

In what media can the brand communicate effectively?

How important is the experience with the brand and the product?

Can the interaction/service be made a positive experience?

17

Arrow

Trends

Technology, industry, color, design, and market trends

How does the product/brand relate to the major megatrends?

Is the brand/product boosted or hindered by trends?

Are there specific trends in the product field that need to be taken into account?

Are there seasonal effects?

18

Arrow

Standards and norms

Brand strategy, "The big picture

What is the brand's long-term aspiration?

Compared to competitors?

Is there a formulated vision for 5 and 10 years?

Design factors realization

19

Arrow

Project Management

Leader, team, schedule, stakeholders, processes

Which internal interest groups (stakeholders) can be distinguished?

What is the management structure in this project?

Who makes decisions during development?

Do processes exist or must processes be followed?

What are the rough milestones for development?

20

Arrow

Development

Development goals, resistances, risks, costs

What development goals have been formulated?

Can resistance be identified?

What development risks are known?

What cost framework / structure is expected?

21

Arrow

Company

Resources, profile, experience, partnerships

Which resources can / should be used?

Are the competences sufficient in all required areas?

In which areas are there deficits?

Where do new resources have to be found or created?

Which partnerships exist and have to / can be considered?

22

Arrow

Production

Costs, materials, technologies, environment

How can the manufacturing process be roughly described?

Who is the manufacturer?

How are the unit costs and the end-user price estimated?

What materials are to be used?

What environmental requirements are to be taken into account?

23

Arrow

Security

Property rights, third-party rights, quality management

Who is responsible for quality?

How important is safety for the product?

Can unique selling propositions be protected?

Do the company's own property rights exist?

Where could the rights of third parties be infringed?

How would a "safe product" be described here?

24

Arrow

Definition of success

Enthusiasm, profit, business model

How is success defined in our case?

Is a design award a measure of success?

What are the excitement factors in the project?

What profits are hoped for from the development?

What is the business model behind the development (brand building, licensing....)?

19

Arrow

Project Management

Leader, team, schedule, stakeholders, processes

Which internal interest groups (stakeholders) can be distinguished?

What is the management structure in this project?

Who makes decisions during development?

Do processes exist or must processes be followed?

What are the rough milestones for development?

20

Arrow

Development

Development goals, resistances, risks, costs

What development goals have been formulated?

Can resistance be identified?

What development risks are known?

What cost framework / structure is expected?

21

Arrow

Company

Resources, profile, experience, partnerships

Which resources can / should be used?

Are the competences sufficient in all required areas?

In which areas are there deficits?

Where do new resources have to be found or created?

Which partnerships exist and have to / can be considered?

22

Arrow

Production

Costs, materials, technologies, environment

How can the manufacturing process be roughly described?

Who is the manufacturer?

How are the unit costs and the end-user price estimated?

What materials are to be used?

What environmental requirements are to be taken into account?

23

Arrow

Security

Property rights, third-party rights, quality management

Who is responsible for quality?

How important is safety for the product?

Can unique selling propositions be protected?

Do the company's own property rights exist?

Where could the rights of third parties be infringed?

How would a "safe product" be described here?

24

Arrow

Definition of success

Enthusiasm, profit, business model

How is success defined in our case?

Is a design award a measure of success?

What are the excitement factors in the project?

What profits are hoped for from the development?

What is the business model behind the development (brand building, licensing....)?

Our customers love this systematic approach! So much so that they hang the individual cards with the success factors framed on the wall or hang the printed 24 design factors posters within sight of their desks.

24 Design factors poster

Everything at a glance. The 24 design factors poster

What else matters